Terms & Conditions

Welcome to Ornisha Jewellers. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By using our website, you agree to be bound by these Terms.

1. General

• Ornisha Jewellers reserves the right to update or modify these Terms at any time without prior notice.

• Continued use of our website after changes implies acceptance of those changes.

2. Products & Services

• All products are subject to availability and may be withdrawn at any time.

• We strive for accuracy but do not warrant that product descriptions, pricing, or other content is complete, current, or error-free.

3. Pricing & Payment

• All prices are in INR and inclusive of applicable taxes unless stated otherwise.

• We accept payments via secure and trusted payment gateways. Orders will only be processed once payment is received in full.

4. Order Confirmation & Cancellation

• After placing an order, you will receive an email confirming the details.

• Orders once placed cannot be cancelled if they are already processed or shipped.

5. Shipping & Delivery

• Refer to our Shipping & Delivery Policy for detailed information.

• Delays due to external factors (weather, courier issues, etc.) are not our responsibility.

6. Returns & Refunds

• Please refer to our Returns & Refund Policy for return eligibility and process.

• Custom-made or personalized items are not eligible for returns unless defective.

7. Intellectual Property

• All content including images, logos, designs, and text are the property of Ornisha Jewellers and may not be reproduced without written permission.

8. User Responsibilities

• You agree not to misuse the website, engage in unlawful activity, or violate any applicable laws.

9. Limitation of Liability

• Ornisha Jewellers shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our services.

10. Governing Law

• These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts located in New Delhi, Delhi.